Full-Service HVAC Company in Shrewsbury, MA

Since 1985 | Free Estimates on Installations | Product Warranty

Since 1985

Free Estimates on Installations

Product Warranty

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Residential and Light Commercial Work

As a top full-service HVAC company in Grafton, MA, New England Heating & Air Conditioning is here for you and your family. We offer a full range of residential and light commercial services for a variety of heating, cooling, and refrigeration equipment. No matter the fuel your system uses or your system's age, you can count on our family-owned HVAC business.


If you're looking for a reliable HVAC company in Westborough, MA or neighboring areas, call our team or fill out our online form to get started.

Furnace

Heating and Cooling

Count on New England Heating & Air Conditioning for radiant heat, baseboard heat, steam heat, warm air heat, ductless systems, and more.

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Refrigerator repair

Refrigeration

Turn to New England Heating & Air Conditioning for service and repair of reach-in refrigerators, walk-in refrigerators, ice machines, freezers, and more.

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Duct

Duct Fabrication

New England Heating & Air Conditioning offers automated duct fabrication for your residential or light commercial project.

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Request an Estimate

Home Page Form

Fill out this short form and a New England Heating & Air Conditioning representative will contact you within the same day.

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Frequently Asked Questions

  • How long has your company been in business?

    We're a family-owned business that has proudly served the community since the mid-1980s. Over the decades, we've built a solid reputation for reliable service and quality workmanship as a premier HVAC company in Grafton, MA. Our certified technicians bring years of hands-on experience to every single job site.


    We handle everything from basic maintenance to complex system replacements. We're committed to keeping up with the latest industry standards and technologies. You can rely on us to tackle any heating, cooling, or refrigeration challenge you face.

  • What areas do you provide service to?

    If you're looking for an HVAC company in Westborough, MA or nearby areas, count on us. We're based in Shrewsbury, and we provide HVAC services to homes and small businesses throughout the region. Our team is dedicated to helping residents stay comfortable year-round. If you live just outside of our core service areas, we still encourage you to reach out. Give us a call, and we'll let you know if we can make it to your property.

  • Do you only service residential homes?

    We don't limit our expertise to residential properties. We also handle a wide variety of light commercial projects across our service area. Whether you manage a retail store or an office building, we've got the skills to keep your environment comfortable.


    As a seasoned HVAC company in Grafton, MA, our team understands the different demands of commercial and residential HVAC systems. We provide personalized solutions tailored specifically to the layout and needs of your building. You'll always get a system designed to handle your specific daily usage requirements.

  • Do you charge for installation estimates?

    No, we offer completely free estimates for all of our installation projects. Our HVAC company in Westborough, MA knows upgrading your HVAC system is a significant investment. That's why we want to give you all the information you need upfront without any financial pressure.


    Our team will break down the costs clearly so you understand exactly what you're paying for. We explain every recommendation in plain language before any work begins. You'll have the freedom to review the details and make a confident decision on your own timeline.

  • What types of heating systems do you work on?

    Our technicians have the tools and skills to work on a wide variety of heating equipment. If you need a skilled HVAC company in Grafton, MA or the surrounding regions, we never shy away from complex jobs, regardless of the system's age or fuel type. We regularly install and repair warm air heat, radiant heat, and baseboard heat.


    We also handle steam heating systems and energy-efficient ductless setups. If your home has an older, unconventional heating method, we can evaluate it for repairs or upgrades. We'll always lay out your options so you can choose the best heating solution for your home.

  • Can you help with commercial refrigeration equipment?

    Yes, we service and repair light commercial refrigeration equipment alongside our standard HVAC offerings. We know that a broken refrigerator can bring your daily business operations to a grinding halt. When you need a reliable HVAC company in Westborough, MA or neighboring areas, our technicians work quickly to diagnose the issue and get your equipment running again.


    We provide expert repair for reach-in coolers, walk-in refrigerators, freezers, and commercial ice machines. We carry common parts to fix standard problems on the spot whenever possible. Your business won't have to suffer through long periods of downtime when you call us for help.

  • What happens if my system breaks down outside of regular business hours?

    We know that extreme weather doesn't stick to a standard schedule. A broken furnace in the middle of winter requires immediate attention to keep your family safe. That's why our HVAC company in Grafton, MA is available for urgent repairs when comfort and safety matter the most.


    We have technicians on standby to handle after-hours calls. When you need a dedicated HVAC company in Westborough, MA, count on us to provide urgent services on major holidays. Just reach out to our main line, and we'll dispatch someone to help you as soon as possible.

  • What is automated duct fabrication?

    We offer our own automated duct fabrication services directly in-house. Unlike the typical HVAC company in Grafton, MA, we don't have to rely on third-party manufacturers to build the ductwork for your home. We custom-build and size the sheet metal needed for your specific residential or light commercial project.


    Fabricating our own ducts ensures a perfect fit and maximum system efficiency. It also prevents project delays, since we aren't waiting on a separate supplier to ship materials. You'll get a tightly sealed, custom-fitted duct system that delivers air exactly where it needs to go.

  • Do your installations come with any guarantees?

    We stand by the quality of our workmanship and the equipment we install. We want you to feel completely secure in your decision to hire us. Our HVAC company in Westborough, MA offers robust product warranties to protect your investment for years to come.


    If something goes wrong with a newly installed system, we'll make it right. We only use high-quality parts and units from reputable brands to minimize the chance of breakdowns. You can rest easy knowing your new HVAC setup is covered long after we finish the job.

  • Do you offer services to maintain my system after it's installed?

    Yes, we do. When you need a dependable HVAC company in Grafton, MA or nearby regions, our relationship with clients doesn't end once the installation is complete. We offer ongoing maintenance plans to keep your system running smoothly year after year. Regular upkeep is the best way to prevent sudden breakdowns and avoid expensive emergency repairs.


    We perform regular tune-ups designed to maximize your system's efficiency. Keeping your equipment clean and well-maintained will lower your monthly energy bills. Routine visits from our HVAC company in Westborough, MA can also extend the overall lifespan of your HVAC units, saving you money in the long run.

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New England Heating & Air Conditioning

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